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On December twenty five, My 3 sons And that i had a flight from Cleveland to Phoenix that was to go away at seven:fifty that has a end in Charlotte NC. At about three or 4 pm to the day of our departure, American Airlines delayed our flight which might make us pass up our connection in Charlotte which experienced no other flights out to Phoenix that day OR the subsequent! And why the delay? No clarification. So without any help from an AA agent..(almost as if it absolutely was our fault) we uncovered another flight as a result of Dallas…which remaining in an hour or so plus a half. We manufactured it towards the airport but with Yet one more rude AA agent, (I recognized it had been occupied with the holidays and all) I used to be assured that I could get my bag in Dallas given that we now had to spend the night time there. I asked him about the tag that seemed like it absolutely was checked to Phoenix and he mentioned curtly, you’ll just choose it up in Dallas and recheck it each morning. Properly the bag didn't enable it to be to the conveyer in Dallas. Once i asked Yet another consultant about this, he mentioned it was in a large room and it had been going out once we left each morning. I informed him I required it for my lodge continue to be, and he told me it would take 4 several hours to have it. Alright…nevermind…I’ll be back again below in four several hours!!! So I left to the Dallas hotel with out my baggage.. Obtained on our flight the next morning and took off promptly.

If This is actually the new American Airlines I’ll go on report as saying I much like the previous 1 better. You received’t go broke by dropping my small business but you will have an additional seat accessible to promote to Several other unsuspecting client.

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I'm creating to precise my disappointment with my new vacation. I designed arrangements by means of American Airlines to ensure I could use my details and I had been pleased with that. I got an excellent value. As a consequence of an unforeseen and unfortunate stability breach at Albany Airport my flight to Norfolk was delayed two hrs. We rebooked to Newport Information in lieu of Norfolk to get there at a decent hour. Our baggage however went to Norfolk. We rented an automobile and picked our luggage.To the return flight and checked our baggage then obtained an e mail from YOU telling us of a delay and based on the data YOU supplied we rebooked to your afterwards flight.

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Their service has been horrendous. Just after I did not catch a connecting flight to my grandmother’s funeral simply because they only experienced 1 mechanic in the complete airport, they agreed to buy my resort expenses. Nonetheless, it took them a few months to acquire back to me, and by the point I acquired the check, it had already been cancelled.

American Airways has the worst purchaser service of all airlines I have used in my sixty three several years. My wife’s anniversary earrings had been stolen outside of her suitcase on June 20, 2013 and Purchaser service has REFUSED to Get in touch with us again following reporting the thief the working day it transpired.

A lot of the individuals suppose that Economics is centered on revenue. Nevertheless the word Economics cannot be confined to your monetary transactions. It really is more about creating your best option from all the solutions that you've got.

We flew Nearly in eyesight of the vacation spot, and after that the captain arrived on and reported that the specialized concern was performing up, and as an alternative to landing the place our location was, they needed to turn back again to own it serviced by men and women that might actually do this.

it can be pitiful to obtain to report that my numerous e-mail to Purchaser Relations have not been answered as of to date October 29, a complete lack of probably the most elementary courtesy towards an eighty four yrs old Very first-Course passenger and Regular Flier….

I Hope issues don’t get cancelled within the last second. Myson is actually a storm watcher, and is apprehensive as I'm. My mom is having operation up coming 7 days and expects me there safe and seem. Remember to keep that in mind. I am intending to do my share of praying and hope this can workout.

I am sorry to say that our encounter on the AA counter in Newark was lower than stellar – Of the two customer service reps with the counter assisting travellers checking in, one particular focused her time to ONLY First Class travellers, and one other female appeared to do as minimal as possible – much too occupied worrying about what Anyone else was accomplishing – all besides what she can be executing! As the line grew lengthier, the much less intrigued she grew to become, and her Frame of mind was horrific – It took us much less time and energy to get to the Airport than it did standing in line to examine in! (above an hour or so with only 4 people today in front of us). By the point we stepped up into the counter – a brand new representative obtained on board – we had to “quiet ourselves down” – you may think about how one other forty or so people today started to come to feel driving us! While you frequently strive to tell us, you “treatment” regarding the passenger, and Find Out More this particular person could use a certain amount of Angle adjustment – or uncover her An additional place!

january 26 my son flew non end from st. louis to laguardia airport new york. He arrived, his baggage didn’t. He reported on the airport that his bag didn't come from the aircraft. The Girl for the booth checked the assert ticket. The bag had not left St. Louis. She gave him a locator range and instructed him they'd be getting in contact with him quickly. They might not obtain it so they despatched him a sort to fill out of his belongings from the bag. He sent it in.

I am a one hundred pc disabled veteran that has saved her revenue for about 16 months spending inside a holiday vacation club to go on the cruise from PR spherical trip into the Caribbean with my son who I wont be viewing for many years on account of a job he decided to acquire. I bought a plane reservation when US Airways was in small business but someone in the business established it up to just take my flights also to steal my money. They switched it out to American Airlines but they modified the six digit file locator three situations. It must not have changed but only twice and they moved it from NYC to PHL. They did this since the one who ruined my cruise is from PHL. Bronwyn Westraad is supposedly an employee of Disney Cruise Line and she features a cell phone. She lied to Everybody and stated that I experienced a discussion along with her. I just explained to her on voice mail to connect with me simply because somebody stated which they were being cancelling my cruise. they gave no motive. I am 55 a long time old and I've a set earnings. They canceled my cruise without a rationale. They didn’t like that I mentioned that it had been too perilous to try to attain Grenada on 1/12 leaving on one/10 that you must visit fast therefore you cant do it Hence the captain checked out the mapping I Get since they changed the itinerary so the ship goes to Barbados to start with and afterwards to Grenada.

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